Shipping Policy

Effective 3/27/2021: All packages will be Adult Signature Required parcels (21+) and MUST be signed for. Drop-off not available!

PACT ACT Vape Mail Announcement

USPS, FedEx, and UPS no longer accept the shipment of electronic cigarettes and vape-related products. Moving forward, all orders will be shipped out with private couriers and local regional delivery.

If you are located in the Eastern half of the continental U.S., estimated shipping time frame is 2 to 4 business days.

For the rest of the country, it can take up to 4 business days longer than the usual delivery times. When it is shipped by local carriers, the delivery is a 2-Step Shipping process. First, it goes on commercial LTL trucks across the country to a regional carrier near you. Then, the regional carrier will make final deliveries. In some cases, tracking will be available only after your package is scanned at the carrier's destination hub so we appreciate your patience.

Coverage will be limited in the initial rollout and we may not be able to serve our entire customer base due to logistical constraint or lack of regional carrier service. However, as the carriers' coverage expands, we will make sure shipping services are made available as soon as possible. Shipping options, costs, and coverage area will be made available during the checkout process.

We’re planning to expand carrier selection in the future so customers have more shipping options to choose from. All packages will be Adult Signature Required parcels (21+) and MUST be signed for. Drop-off not available.

Because of this, we’re asking you to consider sending vape mail to your places of work, so it’s easier to receive a package during the day. Or if someone 21+ is at home during the day, they can sign for the package. The signee does not have to be the recipient of the package, but only an adult who lives or works at the shipping address.

We’ll continue to provide tracking for your packages so you know when to expect your mail.

Processing & Shipping

  • Orders placed before 12:00 PM EST Monday–Friday are usually shipped the same day if we aren't short staffed or behind schedule. Orders placed after 12pm ship the following business day.
  • Orders placed after 12:00 PM EST Friday are shipped Monday.
  • Tracking emails are automatically sent once packages are shipped and may end up in the spam folder.
  • Tracking information may take up to 24 hours to update.
  • Customers are responsible for providing the correct shipping address. Incomplete or incorrect shipping addresses may result in lost packages or delayed shipments.

Note: The shipping carrier will make up to 3 delivery attempts before returning the package back to us if there is no recipient available to sign.

  • No PO boxes
  • No Military Bases
  • No International Shipping

State Regulations

Orders with prohibited items will be canceled and removed from the order, subject to the entire order being canceled and refunded.

All Vape sales have been banned to the following locations:

  • States - Arkansas, Georgia, Maine, New York, Oregon, South Dakota, Utah, and Vermont
  • Cities - San Francisco, Anchorage

Universal Flavor Bans - Only Clear & Tobacco vapes/wraps allowed in following locations:

  • States - New York, New Jersey, Massachusetts, Rhode island
  • Cities - Chicago IL, Los Angeles CA, San Diego CA, Sacramento CA, Oakland CA, San Jose CA, Boulder CO, and Washington D.C.

Delta 8 Ban - Alaska, Colorado, Delaware, Idaho, Iowa, Minnesota, Montana, Nevada, New York, North Dakota, Oregon, Rhode Island, South Carolina, Utah, and Vermont.

Kratom Ban - Alabama, Arkansa, Indiana, Rhode Island, Vermont, Wisconsin

Note: For the State of Maryland, we are unable to ship any Disposable Vapes to customers located within the state due to local regulation that was put in place. For the State of New York, New Jersey, and Massachusetts, the use of coupons will not apply due to State restrictions.

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