FAQ

Our online smoke shop offers a wide range of products including Disposable Vapes, E-Liquid, Kratom, Smoking Accessories such as glass pipes, vaporizers, rolling papers, and grinders, as well as other items like cleaning supplies, candles, incense, and hemp products.

Yes, it is legal to purchase smoking accessories from our online store, however you must be 21+ Years old. Additionally certain products are prohibited in parts of the United States. Please refer to our prohibited shipping list for more info.

We accept all Major Credit Cards and other secure online payment methods.

Please allow up to 48 hours for processing time from when the order is placed.

Shipping times will depend on the service selected and your location, but most orders are delivered within 5-7 business days with standard shipping. We offer expedited shipping options for an additional fee.

You will receive a tracking number via email once your order has been shipped. You can use this number to track the status of your shipment on our website or the shipping carrier's website.

We aim to get orders out as quickly as possible therefore you will be able to cancel the order for 1 hour after purchase was successfully made for a full refund. After this hour a 20% restocking fee will apply if your order has already been packaged and prepared for shipment. If your order has already shipped out, you must follow our return policy.

Yes, we take the security of our customers' personal information very seriously. All transactions are processed through secure payment gateways and we do not store any sensitive information on our servers.

Yes, we offer special pricing for individuals looking to make large purchases. Please contact us for more information and to receive a customized quote.

Disposable vapes are considered consumable items, similar to food or drinks. Once they have been used or opened, they cannot be resold, and therefore they cannot be returned or exchanged. This is due to health and safety concerns, as well as quality control issues.

Restocking times can vary widely from product to product. There are several reasons why a product could go out of stock. This could be due to the time of year and our companies' re-ordering policies or the manufacturer may be out of stock or discontinuing an item. Whatever the reason, we suggest signing up to be notified so that you receive an email as soon as the product is back in stock. To do this, simply visit the product page of the product you're looking for and fill out the form below with your email address. As soon as we re-stock the item you'll get a notification so you can order it.

If you would like to submit an offer for us to consider purchasing a heady glass piece email us at [email protected] with the subject line “HEADY OFFER” to ensure it is seen.